1. Overview

At Tracklia, we strive to provide the best affiliate management solutions for our customers. If you are not fully satisfied with our services, we offer a refund policy under certain conditions.

2. Subscription Refunds

Tracklia operates on a subscription-based model, and refunds are available under the following conditions:

a. Free Trial

• All new users receive a 14-day free trial upon signing up. No charges will be applied during this period and you are not required to enter payments details.
• You can then subscribe after the free trial.

b. Refund Eligibility

• Refunds are only available within 7 days of the initial payment for new subscriptions.
• Renewal payments are non-refundable, as customers are responsible for managing their subscriptions.
• If Tracklia fails to provide the core advertised features due to technical issues on our end, you may request a refund within the first 7 days of payment.

c. Non-Refundable Cases

• Refunds will not be issued for change of mind or accidental purchases after the trial period.
• If the service is partially used or a significant portion of the subscription period has elapsed, refunds will not be provided.
• Accounts terminated due to a violation of our Terms of Service are ineligible for refunds.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@tracklia.com within 7 days of your initial payment.
2. Provide your account details and the reason for your refund request.
3. Our team will review your request and process eligible refunds within 5-10 business days.

4. Changes to This Policy

Tracklia reserves the right to modify this refund policy at any time. Any changes will be communicated on our website, and continued use of our services constitutes acceptance of the revised policy.

If you have any questions regarding our refund policy, please contact us at support@tracklia.com.